Jennifer Mason, PhD
Jennifer Mason helps leaders develop strategy, manage change, and engage and communicate with stakeholders. Her clients span higher education institutions, technology companies, professional associations, international development organizations, foundations, and other change-making organizations.
Current and recent clients include Johns Hopkins University, the National Institute of Health, the American Council on Education, the World Bank Education Group, the AARP, Amazon Web Services, and the Sloan Foundation.
Prior to launching her firm, Dr. Mason directed strategic research, growth strategy, and content and marketing strategy at the Advisory Board Company and its education sector subsidiary, EAB. Her work included helping colleges and universities across the US improve student success, develop internal leadership talent, expand online education, and launch degree and certificate programs for working adults.
Earlier in her career, Dr. Mason held faculty positions at Skidmore College and Southern Methodist University and was an Andrew W. Mellon Postdoctoral Fellow at UCLA. She holds a PhD in English from the University of Texas at Austin and an undergraduate degree from Smith College.
Dr. Mason is the author of multiple books on advancing change in postsecondary institutions and a scholarly book on American literature published by Johns Hopkins University Press.
Select Publications
"Innovation Drivers in Higher Education: Insights from Education Leaders around the Globe." With Maryclaire Aboud. Amazon Web Services, 2023.
“The Learning Crisis in Lao PDR: Challenges and Policy Priorities.” With Angela Demas and Emiko Naka. Washington, DC: The World Bank, 2018.
Understanding the Changing Market for Professional Master's Programs: An Introduction for Deans and Other Academic Leaders. Washington, DC: EAB, 2015.
Developing Academic Leaders: Cultivating the Skills of Chairs, Deans, and Other Faculty Administrators. Washington, DC: EAB, 2011.
Engaging Faculty in Online Education: Rightsizing Incentives and Optimizing Support. Washington, DC: EAB, 2010.
Hardwiring Student Success: Building Disciplines for Retention and Timely Graduation. Washington, DC: EAB, 2009.
Meeting Student Demand for High-Touch Advising: Strategies and Implementation Tools to Elevate the Student Experience. Washington, DC: EAB, 2009.
Breakthrough Advances in Faculty Diversity: Lessons and Innovative Practices from the Frontier. Washington, DC: EAB, 2008.
Unlocking the Value of Boards and Other Volunteer Groups. Washington, DC: Advisory Board Company, 2007.
Fostering and Sustaining Commitment from Principal Donors. Washington, DC: Advisory Board Company, 2006.